Long Tail Support

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Last updated: 2 April 2026, 20:52

Welcome to our customer space!

  • You’re in the landing page for our support documentation. Find links to other pages that include:

    • Payer Onboarding & our Clinical Care Guideline library information

    • Product getting started pages that will guide you through using the Long Tail application

    • Space to request support, reach out to members of our team, or submit bugs if you find them

Contact us

How can someone reach out to your team?

  • General Inquiries: info@longtailhealth.com

  • Technical Support: Support@longtailhealth.com

  • Report a bug: bugs@longtailhealth.com

Getting Started

Check out the following pages to get acquainted with our app!

 

 

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Payer and Criteria Availability

Explore our Long Tail Clinical Care Guideline Library

 

 

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Long Tail Help Center Portal

Want to search for information? Or request Internal Support? Use this portal to find what you need!

 

Resources

Check out this blog post on the elements it takes to write the best appeal

https://www.longtailhealth.com/post/what-is-a-quality-appeal-the-four-key-components-you-must-get-right-to-win